We understand that the Dental USB Intraoral Camera is not working with Dexis, and we apologize for any inconvenience this may have caused. However, we need to clarify that Our Dental USB Digital HD Intraoral Camera operates using the UVC protocol to transmit images. If your software supports UVC protocol, the camera should function properly. In addition, please kindly note the following:
1. This product is compatible with the Windows system (Windows 7 or later).
2. You can download the original software from the following website: http://45.40.249.38/dentalusb.exe (Note: Do not add 's' after 'http').
3. If you want to use your own software, you need to make sure that the software supports the UVC protocol. If you are unsure, please consult the software company. Otherwise, only the software downloaded from the above link can be used.