Shipping Policy
We provide FREE STANDARD SHIPPING in United States, Canada, Mexico, and Other Countries.
Free Standard Shipping (The default shipping method is YANWEN):
Orders paid before 12:00 PM (GMT+08:00) China Standard Time (Shanghai) will be handled on the same day, after this time, they will be processed the next day.
Our order processing time is 1-2 working days.
Shipping times
United States: in 10-15 days.
Canada: in 10-15 days.
Mexico: in 15-30 days.
France: in 15-30 days.
Australia: in 15-30 days.
Russian Federation: in 15-30 days.
Other Countries: in 15-30 days.
California, Warehouse For US (The default shipping method is USPS, UPS or FedEx, we only provide free shipping to the continental USA):
1.Some of our products are in our warehouse for US, we will ship them from CA, United States.
2.If package weight is less than 0.45kg, we ship via USPS; If over 0.45kg, we ship via FedEx or UPS
3.We can't ship to PO Box address.
4.However, in rare cases when the warehouse for US is out of stock, we will send it out from Shenzhen
Shipping times: in 5-8 days
Attention:
If you want to get faster, we also provide Express Shipping, but you need to pay extra for the express delivery fee (How can I pay for the express delivery fee? You can choose one of the following options: 1. Please leave a note in the "Order Notes" during checkout: "I need express delivery." 2. After payment, please send an email to service@azdentall.com stating that I require express delivery service. Our customer service team will contact you after receiving your message or email. We will calculate the express delivery fee based on the order weight and provide you with the payment and shipping process.), the products will be shipped by EMS, DHL or FedEx. United States, Canada Mexico and Other Countries will take 5-7 days.
Customs Duties
Shipments will be delivered with duty and tax unpaid. Therefore, all import (customs) duties and/or taxes will be charged once the parcel reaches its destination country. If any, these charges must be paid by the customers, especially if you choose Express shipping for your order.
Customers agree to take full liability for all return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.
Notice:
1. Shipping is currently not available to the following countries/regions:
Andorra, Jersey, Svalbard and Jan Mayen, Bolivia, Ecuador, Guyana, Paraguay, Suriname, Venezuela, Anguilla, Antigua and Barbuda, Aruba, Barbados, Belize, British Virgin Islands, Cayman Islands, Costa Rica, Dominican Republic, Guadeloupe, Guatemala, Honduras, Jamaica, Martinique, Netherlands Antilles, Panama, Saint Kitts-Nevis, Saint Vincent and the Grenadines, Trinidad and Tobago, Virgin Islands (U.S.), American Samoa, Cook Islands, Fiji, Guam, Marshall Islands, Micronesia, Niue, Palau, Papua New Guinea, Wallis and Futuna, Western Samoa, Iraq, Yemen, Benin, Botswana, Cameroon, Cape Verde Islands, Central African Republic, Comoros, Congo, Democratic Republic of the, Congo, Republic of the, Côte d'Ivoire (Ivory Coast), Gabon Republic, Guinea-Bissau, Lesotho, Liberia, Malawi, Mali, Mauritania, Mauritius, Mayotte, Mozambique, Niger, Nigeria, Reunion, Saint Helena, Seychelles, Sierra Leone, Somalia, Tanzania, Tunisia, Western Sahara, Armenia, China, Georgia, Nepal, Greenland, Saint Pierre and Miquelon, PO Box address.
2. We will make all efforts to deliver your package on time. However, delay may occur due to invalid address, customs clearance issues, public holidays and peak season etc. Your patience is highly appreciated.
3. If there is any shipping issue with your package, please call our customer care at +86-13203838215 or email us at service@azdentall.com.