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A
Anonymous
Light is not bright

I have a different 5W loupe light that is significantly brighter.

Hi there, thank you for your feedback. We're sorry to hear the light didn't meet your expectations. However, we would like to let you know the correct method for adjusting the brightness: Press and hold until the desired level is reached, then release the button to make the switch. Then lock in the new brightness setting.

H
Heather Hoelzer
Not bright enough for dental

I was hoping this would be a good fit for a dental office. Unfortunately, this light is not nearly bright enough to use for dental treatment. It’s a good price point, but I would only use this in an emergency situation.

Please kindly check the two points to ensure optimal performance:
1. Battery Status: Please ensure that the battery is fully charged before use. Low battery levels can significantly reduce the LED brightness.
2. Brightness Adjustment Method: Based on your description, it appears that the light may not have been set to the maximum brightness level. Please note that the brightness adjustment feature requires a specific operation method: please long-press the button to adjust the brightness level, rather than just tapping it. Tapping the button typically turns the light on or off, while long-pressing cycles through the brightness modes.

Hopefully, the above information will be helpful to you.

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