About Product
How to guarantee the quality?
Founded in 2008,our company has won the honorary title of "excellent dealer" and "ten years of high-quality business".We're cooperating with many dental manufacturers and brands.We are committed to bring good products and services for customers.
Our certificate include FDA, SGS, MSDS, ISO, Owned patent, etc.All products will be checked strictly before shipment.
Do you have any warranty?
Yes. Most of the products have warranties.Different products have different times,and you may contact us if you need know the specific time.
How To Order？
Please view our How To Order Guide。
How to leave Review for Products?
Please view How To Leave A Review - Guide.
About Shipping
How long will it take to ship after payment?
We will ship prodcuts for you within 2 working days after receiving the money.
Do you ship overseas?
Yes, We provide Free Standard Shipping to United States,Canada and Mexico.
Free Standard Shipping:
Orders paid before 12:00 PM (GMT+08:00) China Stamdard Time (Shanghai) will be handled on the same day, after this time, they will be processed the next day.
Our Handing time is 1-2 days.
We ship orders through Standard shipping(The default shipping method is YANWEN),
USA can arrive in 10-15 days, Canada and Mexico will take about 15-30 days. (During COVID-19)
Attention:
If you want to get faster, we also provide Express Shipping,but you need to add $25,the products will be shipped by EMS,DHL or FedEx.United States,Canada and Mexico will take 5-7 days.
More details,you can contact our customer service team. Or you can check our shipping policy page: Shipping Policy
About Customs Duties
Shipments will be delivered with duty and tax unpaid. Therefore, all import (customs) duties and/or taxes will be charged once the parcel reaches its destination country. If any, these charges must be paid by the customers, especially if you choose Express shipping for your order.
Attention: No customs issues in the United States. For customers in other countries, if you can't clear customs, please don't pay the fees of Express shipping, Standard Shipping don't need to clear customs.
How long will it take to get my order?
It depends on where you are.
Orders processed in America will take 10-15 days to arrive. If You Buy USA Warehouse Products (Only For US customers ) will take in 5-7 days!!
Other Countries will take about 15-30 days. (During COVID-19).
If you want to get faster, We also provide Express Shipping, but you need to add $25, the products will be shipped by EMS, DHL or FedEx. United States,Canada and Mexico will take 5-7 days.
Please view Our Shipping Policy
How can I track my package?
Please Click here Track Your Order inquire directl. (you need to provide your Order Number + Email, or the Tracking Number received in your email)
Or view our Package Tracking Guide
About Return & Refund
Can I return my product?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help, We allow consumers to apply for return and exchange within 30 days after signing for. Just email us directly and we’ll take you through the process. Or you can check ourReturn & Refund Policy page.
Can I exchange or refund?
If the item you received is damaged or defective.Please contact us immidately.We will free exchange or refund (We allow consumers to apply for return and exchange within 30 days after signing for).For any problems, please feel free to contact us for a better solution. Or you can check our Return & Refund Policy page.
Catalog & Wholesale
Do you want to pay less for the items?
If you would like to order multiple items, or do the wholesale business, please send us your item list, we will send you a customed price list.
We can offer you with wholesale price which is more competitive and discounted!
Price discount depends on the order quantity. The more you buy, the cheaper per pack!!
Email: service@azdentall.com
WhatsApp/Tell: +86 13203838215
Is it too complicated to add multiple items to cart?
Please tell us your needs, we will help you to make the order.
Can't find the products you want?
Please contact us, we will introduce the most suitable one for you.
How can I quickly know the products you are selling?
Please contact us, we will send Products Catalog to you.
Is your website available for wholesale?
Yes, at azdentall.com we devote ourselves to serve dentist, dental clinic, hospital and dental suppliers.
We welcome customer inquiry and wholesale, send us item list you want, every customer can get our best price. The more you buy, the cheaper per pack!!
How do I pay?
You can place the order on our website directly, pay by paypal or Credit, we also accept these payment methods: T/T, Western Union.
How do you ship the goods and how long does it take to arrive?
We provide Free Standard Shipping, it takes about 10-20 days to arrive.
We also ship by Express shipping: DHL, UPS, FedEx or TNT. It usually takes 3-7 days to arrive. Sea shipping is also optional.
For US customers, the products can be shipped from our US warehouse by USPS or UPS, you can get packages in 3-5 days.
Can I have a sample order?
Yes, we welcome sample order to test and check quality.
Do you support regular purchases?
Yes, you can discuss the regular purchase plans with our customer service team, we will provide you with the most competitive price.